Challenge

Customer:

International Pharma Company

Task:

Review / FAT – Sorting Bowl for filling line

Challenge:

Customer insists on a full-scale performance test (FAT), before shipment to destination overseas.

Time:

Assignment on short notice to handle FAT. Time available included preparation phase, FAT execution and reporting. The task was to complete the job within one working day.

Methodology:

  1. Clarification of customers expectation by Skype meeting.
  2. Review of the URS and technical clarifications of open issues.
  3. Set FAT date at supplier’s site.
  4. FAT on site, including review of documentation.
  5. Preparation of final report.
  6. Approval call with customer.

Result:

FAT was performed within one day.
No travel time necessary. Supplier is close by.
Savings on travel time and expenses exceed the money spent for BD&E by far.

Costs:

Billed € 2.150,–.

Including:

  • 3,5 hours preparation phase, including telecons
  • 2,5 hours FAT at supplier’s factory, incl. documentation review
  • 2 hours preparation of final report
  • Telecon to get final approval.

Together we create sustainable value!

Every successful project starts with the first step.